I remember Senthil asking that why pilots are successful and why we fail when we are scaling those successful pilots. The most common answer is that we forget or take it for granted the environmental factors while scaling up. True, but its not complete answer, there are many more intricacies to it.
Ask any of our field staff, and they would start narrating how they worked during the early years of project, how much time they used to spend walking to villages, interacting with the community, eating with them and sleeping in those villages. I personally came to know about a CC, who used to leave her child in a hotel that was a junction between two villages where she was working and used to feed the child while travelling between those two villages. There are many such incidents. I always wonder, why such motivating incidents happened only during the early 2000.
It was the time when staff had time to talk to other staff, in spite of no CUG. It was the time when our staff used to walk long to reach villages. Perhaps they used to carry one note book with them, rather a scribbling pad. Now there are CUG phones, most of them have bikes and we have computers /laptops/ ebooks but why visit to villages have reduced.
No, the answer is not because now there are many initiatives, the reason is not because our field team was young and single then.
The reason and answer to this is communication and only communication.
Communication in all forms and at/from all levels.
Communication free of egos and free of all power tussles.
Communication that is whole hearted and objective
Its been long time that our staff have been appreciated for the job they are doing. Its been long time, they have been involved in strategy planning. Every thing is planned and then they are given task of implementation due to which we see lack of ownership.
Everything is urgent, so no time for thinking. When there is no time for thinking then when will they discuss among their peers and colleagues.
There is no moral fear of committing a mistake because we do not have a proper mechanism for punishment. For that matter, we do not have a mechanism for rewards also. So how does it bother if one works or not?
And more importantly, they are not sharing the same vision as envisioned in SERP
( I am not sure if i made myself clear, but there are many thoughts running parallelly in my mind that the writing has become more of jig-jag rather than an order of thoughts)
Ask any of our field staff, and they would start narrating how they worked during the early years of project, how much time they used to spend walking to villages, interacting with the community, eating with them and sleeping in those villages. I personally came to know about a CC, who used to leave her child in a hotel that was a junction between two villages where she was working and used to feed the child while travelling between those two villages. There are many such incidents. I always wonder, why such motivating incidents happened only during the early 2000.
It was the time when staff had time to talk to other staff, in spite of no CUG. It was the time when our staff used to walk long to reach villages. Perhaps they used to carry one note book with them, rather a scribbling pad. Now there are CUG phones, most of them have bikes and we have computers /laptops/ ebooks but why visit to villages have reduced.
No, the answer is not because now there are many initiatives, the reason is not because our field team was young and single then.
The reason and answer to this is communication and only communication.
Communication in all forms and at/from all levels.
Communication free of egos and free of all power tussles.
Communication that is whole hearted and objective
Its been long time that our staff have been appreciated for the job they are doing. Its been long time, they have been involved in strategy planning. Every thing is planned and then they are given task of implementation due to which we see lack of ownership.
Everything is urgent, so no time for thinking. When there is no time for thinking then when will they discuss among their peers and colleagues.
There is no moral fear of committing a mistake because we do not have a proper mechanism for punishment. For that matter, we do not have a mechanism for rewards also. So how does it bother if one works or not?
And more importantly, they are not sharing the same vision as envisioned in SERP
( I am not sure if i made myself clear, but there are many thoughts running parallelly in my mind that the writing has become more of jig-jag rather than an order of thoughts)
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